Reports

Implementation Phase Tracker

Formal delivery tracker for implementation phases, current completion state, and next-phase sequencing.

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RGP Implementation Phase Tracker

Date: 2026-04-03
Purpose: Maintain an explicit delivery tracker for the current implementation program so each iteration records its active phase, completion percentage, delivered scope, remaining scope, and next phases.

Status Legend

  • Not Started: not yet entered as an active implementation track
  • In Progress: actively being implemented
  • Substantially Complete: most productization is present; remaining work is narrower or hardening-focused
  • Complete: integrated into the live product path and covered well enough to stop treating it as a delivery phase

Program Phases

Phase Focus Status Percent Complete What Has Been Achieved What Remains What Comes Next
Phase 0 Baseline governed request platform Complete 100% Request lifecycle, templates, reviews, promotions, admin org hierarchy, analytics, authenticated UI, end-to-end test stack Ongoing hardening only Phase 1
Phase 1 Agent context + MCP productization Substantially Complete 90% Governed context bundles, assignment preview, persisted session governance, collaboration mode, agent operating profile, MCP capability exposure, provider consumption of governed context/tools, session-level access audit Broader use of governed context outside request-agent journey, richer policy-driven context shaping, context reuse across future planning/knowledge phases Phase 2
Phase 2 Federated projection and reconciliation productization Complete 100% Admin projection/reconciliation controls, request/run/workflow federation visibility, adapter-backed sync, substrate-specific projection shapes, substrate-specific reconciliation actions, request queue federation filters, workflow federation control view, request/run/workflow history drilldowns with federated lineage and filtering, request-scoped projection remediation drilldown, stable high-level operator drilldown surfaces, run-queue remediation controls, richer adapter-side operational evidence for merge/retry/reprovision/resume flows, end-to-end federation stories covering remediation and workflow-level visibility, corrected request/run aggregation so queue conflict counts reflect live projection conflicts, and broad live-route plus end-to-end integration hardening Ongoing maintenance only Phase 3
Phase 3 Planning + knowledge + domain pack productization Complete 100% Knowledge artifact API routes are live, knowledge list/detail/create pages exist, publish/version lifecycle is covered by a targeted end-to-end story, published knowledge is injected into governed context bundles and surfaced in the request-agent assignment/session workflow plus request-detail and request-scoped review-queue operator journeys, planning constructs now have live API/UI list-detail-create flows plus targeted lifecycle coverage including membership update/remove operations plus roadmap progress and schedule-health surfaces and lightweight move-earlier/move-later sequencing controls, and domain packs now have live API/UI list-detail-create-activate-install-validate-compare-lineage flows plus targeted lifecycle coverage, richer contribution drilldown, version comparison against prior tenant-local pack revisions, a version-lineage view across related pack revisions, and focused page-level UI coverage in addition to smoke coverage Ongoing maintenance only Phase 4
Phase 4 Generalized queue routing + SLA/SLO active governance In Progress 60% Queue-routing services are now partially productized through live API routes for assignment groups, SLA definitions, escalation rules, recorded SLA breaches, request-scoped routing recommendations, request-scoped escalation evaluation/execution, and queue-level SLA breach remediation, and the web app now exposes a Queues control surface with assignment-group creation, queue summary, SLA definition visibility, escalation-rule visibility, breach audit visibility, focused page-level coverage, smoke coverage, routing-basis visibility on request detail and request-scoped review queue surfaces, an SLA-risk queue that surfaces live breach evidence, triggered escalation rules, remediation state, and first operator controls for both breach handling and escalation execution Assignment groups still need deeper lifecycle and operator controls, escalation controls still need richer execution breadth beyond the current request-scoped operator path, and SLA/SLO governance still needs broader policy-driven enforcement actions Continue Phase 4
Phase 5 Cross-request orchestration and multi-view operations Not Started 0% Specification and partial backend groundwork exist Saga-style orchestration, dependency-aware coordination across requests, board/timeline/graph/roadmap views as product features Phase 5

Current Iteration

Active Phase

  • Phase 4: Generalized queue routing + SLA/SLO active governance
  • Current estimated completion: 60%

Achieved In The Current Iteration

  • The first queue-routing API slice is now live with assignment-group listing/creation and SLA definition visibility.
  • The web application now exposes a Queues page showing assignment groups, capacity posture, SLA definitions, escalation rules, and recorded SLA breaches.
  • Focused page-level tests now cover the Queues page, in addition to smoke coverage.
  • Request detail and request-scoped review queue surfaces now show a live routing recommendation with matched skills, route basis, and SLA status.
  • The SLA-risk queue now surfaces recorded breach evidence and remediation state directly in the operator queue.
  • Operators can now record queue-level SLA breach remediation from both the Queues page and the SLA-risk queue.
  • The SLA-risk queue now surfaces triggered escalation rules and allows request-scoped escalation execution from the operator queue.

Remaining In The Current Iteration

  1. Assignment groups still need deeper lifecycle and operator controls beyond create/list.
  2. SLA/SLO governance still needs to move from targeted operator remediation into broader active enforcement and escalation behavior.
  3. Escalation controls still need richer execution breadth beyond the current request-scoped operator path.
  4. Queue-level operator surfaces and tests still need to expand with those active-governance behaviors.

Exit Criteria For The Current Iteration

Phase 3 should be considered complete when:

  1. Queue routing and assignment groups are productized through live API and UI surfaces.
  2. SLA/SLO definitions and enforcement actions are visible, actionable, and auditable.
  3. Routing and escalation behavior are policy-aware and test-covered.
  4. The traceability matrix can move queue/SLA governance from Spec Only or Partial into an implemented slice.

Next Phases After The Current Iteration

Phase 4

  • Queue routing
  • Assignment groups
  • Escalation contexts
  • SLA/SLO enforcement as active governance rather than passive reporting

Phase 5

  • Cross-request orchestration
  • Dependency-aware workflow coordination
  • Multi-view projections such as board, graph, timeline, and roadmap

Operating Rule For Future Continuation

Every continuation step should explicitly record:

  1. Current phase
  2. Current phase percent complete
  3. What was achieved in the step
  4. What remains in the phase
  5. What phase comes next

This tracker is the default source for that reporting unless a newer tracker supersedes it.